Terms of service

Terms of Service

Last updated: August 8, 2026

1. Overview

This website is operated by AuroraeGlass. Throughout the site, “we,” “us,” and “our” refer to AuroraeGlass. By visiting the site or purchasing from us, you agree to these Terms of Service and to the policies linked on the site. Mandatory consumer rights in your country or region are not excluded or limited by these terms.

2. Online Store Use

You may use this store only for lawful purposes. You are responsible for keeping your account information secure and for ensuring that billing, delivery, and contact information are accurate and complete.

3. Products and Glass Variation

AuroraeGlass sells decorative stained glass lighting. Small variations in glass color, texture, pattern placement, solder lines, and finish are inherent characteristics of the work and are not necessarily defects. Product dimensions and specifications should be reviewed before ordering.

4. Electrical Installation and Use

Lighting must be installed and used in accordance with the product instructions and the electrical, building, and safety requirements that apply at the installation location. Hardwired fixtures should be installed by a qualified professional.

5. Prices, Currency, and Payment

Prices can vary by market and may be displayed in the currency associated with the selected country or region. Any shipping charges, taxes, duties, discounts, and the final order total are shown at checkout when applicable.

6. Order Acceptance and Availability

We may refuse or cancel an order for legitimate reasons, including unavailable stock, suspected fraud, payment problems, delivery restrictions, obvious pricing errors, or inability to fulfill the order. If a paid order is cancelled, the affected amount will be refunded to the original payment method.

7. Shipping, Cancellation, Returns, and Refunds

Shipping is governed by our Shipping Policy. An unfulfilled order may be cancelled within 1 hour after it is placed. Returns and refunds are governed by our Return and Refund Policy.

8. Intellectual Property

The AuroraeGlass name, branding, photographs, artwork, product designs, graphics, and original site content are protected by applicable intellectual-property laws and may not be reproduced or exploited without permission.

9. Third-Party Services and Privacy

The store may use third-party services such as Shopify, payment providers, carriers, or social platforms. Our collection and use of personal information are described in the Privacy Policy displayed on this store.

10. Liability and Mandatory Rights

To the fullest extent permitted by law, AuroraeGlass is not liable for indirect or consequential loss that was not reasonably foreseeable at the time of purchase. Nothing in these terms excludes liability or consumer remedies that cannot legally be excluded.

11. Changes and Governing Law

We may update these terms by posting a revised version. These terms are governed by the laws applicable to AuroraeGlass without depriving consumers of mandatory protections available in their country or region.