Contact us

Questions about product dimensions, installation, an order, or a return? Send us a message using the form below. Include your order number and photos when contacting us about damage, a defect, or an incorrect item.

CUSTOMER HELP

Frequently asked questions

How can I choose the right size?

Check the measurements and included items on the product page. If a measurement is missing or you need help with scale or placement, ask for design guidance before ordering.

How do I check an order?

Sign in to view your orders. For help with an order or a delivery update, contact us with your order number and email address.

What are the shipping options?

Our current shipping options and delivery terms are listed in the Shipping Policy. Check that policy and the product page before placing an order.

Can I return an item?

Eligible items can be returned within the period and conditions in our Returns Policy. Personalized and final sale items may have different terms.